I aspire to obtain a position that will enable me to utilize my skills to their utmost potential and contribute to the organization's growth. I am seeking an environment where I can grow, and launch my career, and build my skill set even further.
Overview
3
3
years of professional experience
Work History
Sales Associate
Target
07.2022 - 02.2023
Welcoming customers, Answering all questions, Helping locate items, Providing advice and recommendations Completing unloading, inventory, and stocking Operation of scales, scanners, and cash registers
Helped customers locate products and checked store system for merchandise at other sites.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Manager
Subway
08.2020 - 02.2023
Maintaining and sanitizing all areas throughout the store Food preparation, Cleaning surfaces and utensils Verifying that prepared food meets requirements for quality and quantity
Cleaning, stocking, and restocking items and display cases Taking all orders and processing payment, including cash, card, and check Receiving verbal and electronic requests and preparing items according to instructions
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Loan Officer
RIVO Holdings ( Bridge Lending Solutions)
07.2023 - Current
Developed strong relationships with customers through high levels of customer service.
Assisted customers in understanding loan terms and conditions to make informed decisions.
Originated, reviewed, processed, closed, and administered customer loan proposals.
Submitted loan applications to underwriter for verification and recommendations.
Maintained strict confidentiality of bank records and client information.
Examined customer loan applications for loan approvals and denials.
Front Desk Receptionist
The Guild Hotel
03.2023 - 04.2023
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Collected room deposits, fees, and payments.
Operated multi-line telephone system to answer and direct high volume of calls.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
High School Diploma -
West Hills High School
Santee, CA
07.2021
Skills
Guest Services
Communication
Cash Handling
Phone Etiquette
Administrative Experience
Financial Transactions Expertise
Customer Service-Focused
Friendly
Team Player
Computer Proficiency
References
Mareeda (ETL) - Target, (619) 729-7061
Allisa (Co-manager) - Subway, (619) 631-9770
Fernanda (Manager) - The Guild Hotel - (619)-846-0353