Konstantinos Haralambou
Philadelphia,PA
Summary
Accomplished professional known for driving cost efficiency and delivering excellence in customer service. Experience in overseeing inventory management, staff training, and community engagement initiatives, ready to leverage expertise for impactful business growth.
Overview
18
18
years of professional experience
Work History
General Manager
City View Pizza and Grille
Philadelphia, Pennsylvania
09.2007 - Current
- Streamlined inventory processes, reducing waste and enhancing cost efficiency.
- Coordinated training programs for new employees to elevate service quality.
- Managed vendor relationships, ensuring timely delivery of high-quality ingredients.
- Executed marketing initiatives to enhance community engagement and brand visibility.
- Oversaw daily business operations, encompassing budgeting, staffing, scheduling, and customer service.
- Resolved customer complaints swiftly while maintaining stringent quality standards.
Software Tester
AIG Insurance
Wilmington, Delaware
01.2008 - 04.2008
- Developed comprehensive test plans for software applications ensuring functionality.
- Executed manual and automated tests to identify software defects efficiently.
- Collaborated with developers to understand requirements and clarify testing expectations.
Education
Bachelor of Science -
Pennsylvania State University
Abington, PA05-2006
Skills
- Inventory management
- Vendor relations
- Staff training
- Marketing strategies
- Budget oversight
- Customer relationship management
- Data analysis
- Security information management
- Information coding
- Critical thinking
Affiliations
- St. George Cathedral Parish Council Member
- Communities Unchained Board Member
Timeline
Software Tester
AIG Insurance
01.2008 - 04.2008
General Manager
City View Pizza and Grille
09.2007 - Current
Bachelor of Science -
Pennsylvania State University