Kora Abbott
Austin,TX
Summary
Licensed Esthetician and Skin Care Consultant. Dedicated to the utilization of consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Cooper & Co.
02.2022 - 06.2022
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Used internal software to process reservations, check-ins and check-outs.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Filing Clerk
Family Business, Day Developments
06.2021 - 10.2021
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Implemented improvements to file systems and procedures.
- Located missing file materials to help team meet project deadlines and avoid lost man-hours.
- Maintained physical filing systems.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Classified files based on source, type or other details.
Contracted Esthetician for Field Events
EleMINT Skin
08.2019 - 09.2019
- Developed insights on at home routines and techniques to accomplish client's personal esthetic goals.
- Built and strengthened relationships between skincare professional and clients.
Babysitter
Family, Friends, Neighbors
06.2017 - 07.2019
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Supervised children engaged in physical activity, learning and social skills with peers.
Education
Certificate of Achievement - Esthetics
Aveda Institute
Austin, TX06.2019
High School Diploma -
Mullin High School
Mullin, TX05.2017
Skills
- Scheduling
- Cleaning
- Dependability
- Meticulous attention to detail
- Organizational skills
- Interpersonal Communication
- Excellent team player
- Sales expertise
- Customer consultation
- Professional demeanor
- Texas state licensed esthetician
- File/records maintenance
- General office functions
- Teamwork and Collaboration
- Multitasking Abilities
Certification
- Advanced Skin Care Ingredients, Texas Laser And Aesthetics Training Academy - November 2021
- Dermalogica Clean Touch Certified - September 2021
Timeline
Front Desk Receptionist
Cooper & Co.
02.2022 - 06.2022
Filing Clerk
Family Business, Day Developments
06.2021 - 10.2021
Contracted Esthetician for Field Events
EleMINT Skin
08.2019 - 09.2019
Babysitter
Family, Friends, Neighbors
06.2017 - 07.2019
Certificate of Achievement - Esthetics
Aveda Institute
High School Diploma -
Mullin High School