Pocket Opper

• Processed customer transactions efficiently using POS systems.
• Maintained accurate cash drawer and balanced transactions daily.
• Assisted customers with inquiries, ensuring exceptional service and satisfaction.
• Collaborated with team members to optimize checkout workflows during peak hours.
• Trained new cashiers on operational procedures and customer service standards.
• Implemented best practices for reducing wait times and enhancing customer experience.
• Resolved customer complaints promptly, maintaining a positive shopping environment.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Configured and maintained network systems, ensuring reliable connectivity across campus.
• Provided technical support for classroom technology, enhancing learning experiences.
• Diagnosed and resolved hardware and software issues for faculty and students.
• Assisted in the implementation of IT policies and procedures to improve system security.
• Collaborated with IT team to develop solutions for operational challenges, increasing efficiency.
• Conducted regular system updates and maintenance, ensuring optimal performance of devices.
• Maintained office PCs, networks and mobile devices.

• Streamlined workflow processes to enhance speed and efficiency in food preparation.
• Trained new team members on operational procedures and customer service standards.
• Maintained high standards of cleanliness and organization in kitchen and dining areas.
• Assisted in inventory management by monitoring stock levels and notifying supervisors of shortages.
• Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
• Mentored junior staff on effective communication techniques to improve team dynamics.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Contributed to team success by completing jobs quickly and accurately.

I lived overseas for most of my high school education so classes and credits never transferred properly, I missed out on a lot of honors classes or AP classes because of it but still graduated. Went to a trade school during my senior year for automotive technology and got a couple of certifications in various automotive repair fields like engine repair and suspension repair. Did a year of university at the University of Montana in Missoula but realized I wasn't ready yet, tried community college at Laurel Ridge in Frederick County, and decided I still needed time. After a few years now I am seeking to restart my education and attend Laurel Ridge community college in the spring with a major in chemistry, and aiming to go for nuclear chemistry.