Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With a wide range of skills and experience, open to learning new skills and pursuing different career opportunities.
Overview
4
4
years of professional experience
Work History
Social Media Manager and Executive Assistant
Dosey Doe Inc
12.2023 - Current
Devised creative promotional campaigns aligning with overall marketing objectives boosting sales during peak seasons.
Successfully built loyal following by consistently sharing valuable content that resonated with the target audience.
Led staff and vendors in providing high level of service for owner and guests.
Worked with senior management to initiate new projects and assist in various processes.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Coordinated events and worked on ad hoc projects.
Handled confidential and sensitive information with discretion and tact.
Used advanced software to prepare documents, reports, and presentations.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Developed relationships with influencers to grow reach of company and create wider visibility.
Recruited, trained, and supervised store employees, provided feedback, coaching and performance evaluations.
Oversaw day-to-day tasks, handled customer queries, concerns, and complaints.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Sales and Customer Experience Manager
Option Genius
02.2020 - 08.2022
Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
Performed duties and provided service in accordance with established operating procedures and company policies.
Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
Increased employee retention through effective training and mentorship programs.
Championed company-wide initiatives focused on creating exceptional experiences at every touch point throughout buyer's journey – from initial contact to post-sale support.