Kori Luna
Omaha,NE
Summary
Experienced business leader with a focus on strategic planning and effective problem-solving. Proven ability to recruit and train personnel to fulfill customer and organizational requirements. Skilled in fostering relationships with teams, clients, and vendors.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Owner
Bella Luna Wellness Spa
10.2024 - Current
- Executed marketing campaigns and initiated cold calling to secure new buyers.
- Administered accounts valued at $3 million to $5 million each year.
- Established comprehensive policies and procedures to enhance productivity.
- Supervised business operations, focusing on inventory management and financial reporting.
Operations Manager
Emergency Dental
01.2016 - 09.2024
- Directed daily operations, overseeing a team of 10 to maintain high standards.
- Ensured precise financial transactions by managing accounts receivable and payable meticulously.
- Worked closely with leadership to innovate strategies that improved team performance.
- Facilitated vendor relations and inventory control, resulting in 10% savings on dental supplies.
- Introduced inventory management systems, leading to enhanced accuracy in supply tracking.
- Optimized patient scheduling processes, minimizing wait times and improving overall efficiency.
Business Developer
First American Title
Colleyville, USA
01.2016 - 01.2018
- Exceeded quotas by generating over 15% new business in a 6 month period
- Collaborated with team managers to identify strategies for development programs with the objective of increasing sales performance
- Led live presentations, demonstrations, webinars and public speaking opportunities to real estate offices in the Dallas/Fort Worth region
- Expanded new sales territory and created business opportunities with heavy prospecting
Co-owner/President
Midwest Dental Assisting School
Omaha, USA
01.2009 - 01.2016
- Recruited students to enroll in dental courses across five states
- Developed and managed training seminars for career and professional development
- Built relationships with physician’s to set up clinicals for students in both the local and virtual markets
- Instructed CE courses at Creighton School of Dentistry
- Wrote and implemented the school’s curriculum and training manual
State Representative
First American Home Warranty
Omaha, USA
03.2007 - 01.2009
- Served in team leadership capacity by mentoring, coaching and training Account Executives
- Awarded “Rookie of the Year” award in 2007
- Motivated team members by using strong facilitation skills to promote high performance
- Instructed CE classes at Randall School of Real Estate
- Served on the Omaha Board of Realtors Community Outreach Program
- Improved client retention by providing outstanding customer service
Education
Bachelor of Science - Business Management
Bellevue University
Bellevue, NE05.2011
Associate of Arts - Accounting
Tarrant County College - Northeast Campus
Hurst, TX09.1991
Skills
- Communication skills
- Strategic planning
- Marketing expertise
- Salesforce proficiency
- Ntreis and REI knowledge
- TitlePro 24/7 experience
- Patient scheduling
- Inventory management
- Financial reporting
- Policy implementation
- Accounts administration
- Customer relationship management
- Team supervision
- Vendor negotiation
- Business development
- Performance enhancement
- Strategy innovation
- Workflow coordination
- Dental software proficiency
- HIPAA compliance
- Insurance billing
- Regulatory compliance
- Dental office management
- Oral health education
- Patient management
Certification
CPR Instructor
Timeline
Owner
Bella Luna Wellness Spa
10.2024 - Current
Operations Manager
Emergency Dental
01.2016 - 09.2024
Business Developer
First American Title
01.2016 - 01.2018
Co-owner/President
Midwest Dental Assisting School
01.2009 - 01.2016
State Representative
First American Home Warranty
03.2007 - 01.2009
Bachelor of Science - Business Management
Bellevue University
Associate of Arts - Accounting
Tarrant County College - Northeast Campus