Kori Miller
South Salt Lake,UT
Summary
Dynamic and dedicated hospitality professional with experience at Dave & Buster's and Downtown Cafe, excelling in customer service and effective multitasking. Proven ability to train staff and enhance guest experiences through exceptional communication and a warm demeanor. Committed to maintaining high standards of service and creating a welcoming environment for all patrons.
Overview
1
1
year of professional experience
Work History
Hostess
Dave & Buster's
01.2025 - Current
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Hostess
Downtown Cafe
04.2024 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Business
University of Utah
Salt Lake City, UT04-2028
High School Diploma -
Mission Bay High
San Diego, CA05-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Exceptional communication
- Hospitality service expertise
- Table bussing
Accomplishments
- ASB Commissioner of Athletics
- Soccer Team Captain
Timeline
Hostess
Dave & Buster's
01.2025 - Current
Hostess
Downtown Cafe
04.2024 - 08.2024
Business
University of Utah
High School Diploma -
Mission Bay High
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