Kori Speller
Allen,TX
Summary
Dynamic and reliable professional with extensive experience as a Cashier at Goodwill Industries of Dallas, demonstrating exceptional customer service and point of sale operation skills. Proven track record of enhancing customer satisfaction and streamlining checkout processes. Excels in problem-solving and maintaining professionalism, ensuring efficient store operations and positive customer interactions.
Overview
3
3
years of professional experience
Work History
Cashier
Goodwill Industries Of Dallas
Allen, TX
08.2024 - Current
- Answered phone calls to assist customers with questions and orders.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Maintained work area and kept cash drawer organized.
- Resolved customer complaints professionally in accordance with company policy.
- Scanned items and checked pricing on cash register for accuracy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Answered customer questions and provided store information.
- Learned roles of other departments to provide coverage and keep store operational.
Cashier
Old Navy, Gap
Fairview, TX
04.2024 - 08.2024
- Helped with purchases and signed customers up for rewards program.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Stocked shelves with merchandise when needed.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Built and maintained productive relationships with employees.
Cashier /Crew Member Cook
Subway
Wylie, TX
05.2022 - 12.2022
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
- Filled and served various beverages for customers.
- Packaged and bagged cooked food and prepared items.
- Safely operated ovens, fryers and grills to prevent injuries and accidents.
- Cooked menu items based on customer orders.
- Provided excellent customer service by taking orders accurately and efficiently.
- Followed health and safety regulations while handling food products.
- Washed and cut ingredients for quick meal assembly.
- Cleaned, stocked and restocked workstations with ingredients and supplies.
Education
High School Diploma -
Wylie East High School
Wylie, TX05-2022
Skills
- Customer service
- Point of sale operation
- Complex Problem-solving
- Professionalism and courtesy
- Product knowledge
- Time management skills
- Clear communication
- Hardworking and reliable
- Punctual and honest
Schooling
- Currently in school for Sonography
Timeline
Cashier
Goodwill Industries Of Dallas
08.2024 - Current
Cashier
Old Navy, Gap
04.2024 - 08.2024
Cashier /Crew Member Cook
Subway
05.2022 - 12.2022
High School Diploma -
Wylie East High School
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