Summary
Overview
Work History
Education
Skills
Timeline
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Kori Wickham

Summary

Reliable front desk clerk well-versed in assisting guests with check-in, check-out and billing services. Smart individual with combined organizational skills and polished customer service style. Promptly addresses various questions and concerns from customers to facilitate positive guest experience.

Overview

7
7
years of professional experience

Work History

Affiliate Marketer

Tik Tok
05.2023 - Current
  • Designed and implemented advertising and public relations activities.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Teamed with advertising agencies and outside consultants to develop strategic marketing plans.
  • Monitored social media questions and comments and appropriately responded.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
  • Identified appropriate marketing channels and target customers for campaigns.

Hotel Front Desk Receptionist

Wyndham & AmericInn
03.2017 - 05.2023
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
  • Resolved service-related problems and documented actions in system.

Education

Associate of Science - Political Science And Government

Northwestern Michigan College
Traverse City, MI
12.2024

High School Diploma -

Charlevoix Middle/ High School
Charlevoix, MI
2015

Skills

  • Data Analysis
  • Document Verification
  • Records Management
  • Community Outreach
  • Candidate Eligibility Verification
  • Public Relations
  • Integrity and Ethics
  • Organizational Skills
  • Decision Making
  • Document Review
  • Data Entry
  • Policy Implementation

Timeline

Affiliate Marketer

Tik Tok
05.2023 - Current

Hotel Front Desk Receptionist

Wyndham & AmericInn
03.2017 - 05.2023

Associate of Science - Political Science And Government

Northwestern Michigan College

High School Diploma -

Charlevoix Middle/ High School

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Kori Wickham