Korin Sides
North Platte,NE
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive customer/patient experience. Experience as Front Desk Associate in a busy and successful professional setting.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Clear Focus Eyecare
10.2023 - Current
- Answer multi-line phone system and transfer callers to appropriate department or staff member.
- Greet guests at front desk and engage in pleasant conversations while managing customer needs.
- Maintain cleanliness and organization of front desk area.
- Schedule appointments.
- Check out patients and discuss insurance benefits.
- Work in the optical lab.
Front Desk Associate
Lake Maloney Golf Course
05.2021 - 08.2023
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Greeted customers at front desk and engaged in pleasant conversations while managing their needs.
- Maintained cleanliness and organization of clubhouse.
- Restocked inventory as needed.
- Balanced register at close of day.
Retail Associate
Sally's Beauty
02.2022 - 01.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Managed cash register after end of shift to balance and record accurate transactions.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Associate of Applied Science - Business Administration
Central Community College
Hastings, NE05.2023
High School Diploma -
Hershey High School
Hershey, NE05.2020
Skills
- Multi-Line Phone Systems
- Drawer balancing / Cash Handling
- Scheduling appointments
- Point of Sale System
- Customer / Patient Relations
- Problem-solving skills
Timeline
Front Desk Associate
Clear Focus Eyecare
10.2023 - Current
Retail Associate
Sally's Beauty
02.2022 - 01.2023
Front Desk Associate
Lake Maloney Golf Course
05.2021 - 08.2023
Associate of Applied Science - Business Administration
Central Community College
High School Diploma -
Hershey High School
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