Korina Casiano

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
• Communicated with clients to understand property needs and preferences.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Helped patients complete necessary medical forms and documentation.

• Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
• Communicated with clients to understand property needs and preferences.
• Conducted open houses to showcase properties, generating interest and attracting potential buyers.
• Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
• Continuously improved professional skills through attending seminars, workshops, and conferences to stay informed on industry trends and best practices.
• Assisted clients with preparing their homes for sale by offering advice on staging and minor improvements that increase value.
• Maximized property exposure with professional photography services, eye-catching marketing materials, and targeted online advertisements.
• Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
• Generated leads for sales and rental properties through cold calls and referrals.
• Assisted sellers in navigating the complexities of short sales and foreclosures, providing support and guidance throughout each step of the process.
• Worked closely with mortgage brokers to ensure financing options were available and understood by clients throughout the transaction process.
• Informed home buyer of sales, construction and warranty processes.
• Negotiated, facilitated, and managed real estate transactions.
• Advertised client properties through websites, social media, and real estate guides.
• Reviewed market research data and changed sales plans accordingly.
• Presented purchase offers to sellers for consideration.
• Prepared and presented contracts and other legal documents to clients.

• Built strong relationships with clients through attentive service, leading to repeat business and referrals.
• Emphasized product specifications to meet customer needs.
• Increased customer satisfaction by addressing and resolving issues promptly and professionally.
• Assisted call-in customers with questions and orders.
• Recognized as a top performer within the sales team due to consistent achievements in meeting or exceeding targets month over month.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Verified delivery schedules and processes.
• Cultivated and strengthened account relationships to achieve and exceed company targets.
• Developed loyal clientele by consistently following up on leads and providing exceptional customer service, ultimately converting leads into sales.
• Contacted potential customers to capitalize on sales opportunities.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Trained new employees on customer service, money handling and organizing strategies.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Stayed current on company offerings and industry trends.
• Attended monthly sales meetings and quarterly sales trainings.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Generated advertising brochure for vendor use.
• Developed, maintained and utilized diverse client base.
• Set and achieved company defined sales goals.

• Increased customer satisfaction by addressing and resolving client concerns efficiently.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
• Boosted sales by implementing effective training programs for new and existing employees.
• Analyzed sales data to set quotas and assess potential areas of growth.
• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.