Korrie Fite
Forney,TX
Summary
Professional insurance claims specialist with substantial experience in evaluating, processing, and resolving claims efficiently. Strong focus on team collaboration and delivering results, adaptable to changing needs. Skilled in claims investigation, policy interpretation, and customer communication, with dependable and flexible approach.
Overview
7
7
years of professional experience
Work History
Supplement Desk Adjuster (AAA Insurance)
Eberl Claim Services
Dallas, TX
07.2024 - Current
- Evaluated and processed claims efficiently, ensuring accuracy in documentation and compliance with company policies.
- Communicated effectively with policyholders to gather necessary information for claim assessments.
- Analyzed loss reports and damage estimates to determine appropriate settlement amounts.
- Collaborated with field adjusters to facilitate timely inspections and resolution of claims.
- Reviewed and interpreted insurance policies to ensure proper claim adjudication processes were followed.
- Maintained compliance with industry regulations while ensuring accurate documentation of all claim files.
- Developed strong relationships with policyholders by providing exceptional customer service throughout the claims process.
- Evaluated damages and handled claim negotiations with insureds, attorneys, and public adjusters.
- Performed extensive research into policy coverage details for accurate application within each unique case scenario.
Claims Adjuster
TheBest Claims Solutions
Dallas, TX
09.2021 - 05.2024
- Evaluated insurance claims to determine coverage, validity, and settlement amounts.
- Collaborated with policyholders and claimants to gather necessary documentation and information.
- Prepared detailed reports summarizing findings and recommendations for management review.
- Mentored junior adjusters on best practices for accurate claim evaluations.
- Reviewed police reports and physical property damage to determine extent of liability.
- Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
- Provided exceptional customer service, addressing concerns, and answering questions promptly.
Server
Cellarman's Pub and Brewery
Sherman, TX
02.2019 - 07.2024
- Provided exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Managed food and beverage orders efficiently, maintaining accurate inventory levels during peak hours.
- Trained new staff on operational procedures, enhancing team performance and service consistency.
- Collaborated with kitchen staff to ensure timely delivery of meals and adherence to quality standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Durant High School
Durant, OK05-2017
Skills
- Coverage verification
- Claims analysis
- Microsoft office
- Workflow management
- Policy interpretation
- Problem-solving
- Xactimate
- Virtual Estimator
- Critical thinking
- Attention to detail
- Highly motivated
- Customer service and support
Licenses
- Texas
- Alabama
- Arkansas
- Louisiana
- Mississippi
- Rhode Island
- Kentucky
- Maine
- New Hampshire
Timeline
Supplement Desk Adjuster (AAA Insurance)
Eberl Claim Services
07.2024 - Current
Claims Adjuster
TheBest Claims Solutions
09.2021 - 05.2024
Server
Cellarman's Pub and Brewery
02.2019 - 07.2024
High School Diploma -
Durant High School