Kortney Barnes
Smithville
Summary
Accomplished Head Bartender with a proven track record at Boulevard Grill, adept in staff training, supervision, and delivering attentive service. Excelled in enhancing customer loyalty through exceptional service and strong communication skills. Proficient in cash handling and POS systems, ensuring operational efficiency and accuracy.
Overview
7
7
years of professional experience
Work History
Head Bartender
Boulevard Grill
06.2022 - 01.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Buffalo Wild Wings
03.2019 - 06.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Gino's Italian Resturant
10.2018 - 03.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Dino's
09.2017 - 10.2018
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Platte County High School
Platte City, MO05-2016
Skills
- Staff training and supervision
- Attentive service
- Cash handling expertise
- Taking inventory
- POS system proficiency
- Strong communication skills
- Customer service
Timeline
Head Bartender
Boulevard Grill
06.2022 - 01.2025
Bartender
Buffalo Wild Wings
03.2019 - 06.2021
Server
Gino's Italian Resturant
10.2018 - 03.2019
Server
Dino's
09.2017 - 10.2018
High School Diploma -
Platte County High School
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