Kosi Anazodo
Dallas,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Adecco
Dallas, TX
05.2023 - 08.2023
- Answered customer inquiries via phone, email, or chat.
- Resolved customer complaints or concerns.
- Provided information about products and services.
- Processed orders, exchanges, and returns.
- Escalated unresolved issues to supervisors or managers.
Warehouse Associate
Berry Global
Dallas, TX
12.2021 - 04.2023
- Operated various types of equipment such as pallet jacks, picker or hand trucks safely while moving products throughout the facility.
- Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Order Picker
NTW National Tire Wholesale
New York, NY
01.2020 - 12.2021
- Receiving orders from customers or sales team and verifying that all necessary info
- Checking inventory and stock levels to ensure that the desired tires are available for picking.
- Retrieving tires from storage areas or shelves using a forklift, hand truck, or other equipment as needed.
- Checking tire condition and quality to ensure that they meet standards for customer satisfaction.
- Packaging tires for shipping or delivery, including wrapping, labeling, and securing them in appropriate packaging materials.
- Maintaining accurate records of orders, inventory, and other relevant data using computer systems or manual record-keeping methods.
- Providing assistance to customers as needed, including answering questions, making recommendations, and providing information about tire options and availability.
- Performing general warehouse maintenance and organization tasks, such as cleaning and organizing shelves and storage areas.
- Assisting with the loading and unloading of tires and other products onto delivery vehicles.
- Adhering to all safety protocols and procedures in the warehouse environment.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
Warehouse Associate
STELLAE International Inc.
New York, NY
05.2018 - 08.2019
- Picking orders to be shipped to the customers
- Managing the warehouse inventory
- Receiving orders and stacking up the warehouseHired and trained staff
- Utilized company software effectively for tracking shipments, managing inventory levels, and updating order statuses accurately.
- Maintained clean, orderly work environment free of hazards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Education
Bachelor's degree - Economics
Colby College
Waterville, ME05.2026
Diploma -
Bridgton Academy
North Bridgton, ME05.2022
High school diploma -
John Glenn High School
New York, NY05.2020
Skills
- English
- Hand Tools (Less than 1 year)
- Handyman
- Warehouse experience (4 years)
- Heavy lifting (2 years)
- Order Picking
- Shipping & Receiving
- Packaging
- Order picker
- Order and Refund Processing
- Recordkeeping strengths
- Order Processing
- Customer Relations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Customer Service Representative
Adecco
05.2023 - 08.2023
Warehouse Associate
Berry Global
12.2021 - 04.2023
Order Picker
NTW National Tire Wholesale
01.2020 - 12.2021
Warehouse Associate
STELLAE International Inc.
05.2018 - 08.2019
Bachelor's degree - Economics
Colby College
Diploma -
Bridgton Academy
High school diploma -
John Glenn High School