Kota Atkins
Burlington,VT
Summary
Dynamic and results-driven professional with a strong background in customer service at UVM Marche. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in cash register operation and maintaining a clean environment, demonstrating reliability and a strong work ethic to support team success. Certified in BLS, Stop the Bleed, and HIPPA.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Cashier
UVM Marche
03.2026 - Current
- Answered customer questions about products, flavors, and availability with clear communication.
- Reconciled register drawers and followed cash-handling procedures to support accurate transactions.
- Restocked display cases and supplies to keep sales area ready for customer traffic.
- Assisted team members during busy periods by preparing orders and managing customer flow.
Assistant Caregiver
Rebecca Joyce
01.2022 - Current
- Monitored client safety, identified hazards, and maintained secure home environment.
- Prepared nutritious meals and accommodated dietary preferences and restrictions.
- Administered medication reminders and tracked adherence accurately.
- Completed transfers with assistance or monitoring done by grandmother.
Cashier
Krispy Kreme
08.2023 - 03.2024
- Greeted customers promptly and processed orders with accurate cash, card, and mobile transactions.
- Operated point-of-sale system to ring up menu items, discounts, and special requests.
- Packaged donuts, beverages, and retail items with careful attention to order accuracy.
- Maintained clean, organized front counter and service area throughout shifts.
Education
Bachelor of Science - Nursing
University of Vermont
Burlington, VTHigh School Diploma -
Putney School
Putney06.2025
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cleaning and sanitizing
Customer service excellence
Reliability and punctuality
Cash register operation
Conflict resolution
Product knowledge
Issue resolution
Certification
Stop The Bleed
BLS
HIPAA
Timeline
Cashier
UVM Marche
03.2026 - Current
Cashier
Krispy Kreme
08.2023 - 03.2024
Assistant Caregiver
Rebecca Joyce
01.2022 - Current
Bachelor of Science - Nursing
University of Vermont
High School Diploma -
Putney School