Dakota Berry
LAKELAND,FL
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
04.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Hairstylist
Charizma Salon And Spa
09.2023 - 11.2023
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Cocktail Waitress
Tejon Eatery
12.2021 - 03.2022
- Served alcoholic and non-alcoholic beverages in bar environment.
- Assisted with bartending duties during high-volume shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
Carhop Server
Sonic Drive-In
08.2018 - 06.2021
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
Education
Cosmetology Certificate -
IntelliTec
Pueblo, CO02.2023
High School Diploma -
Byron Syring Delta Center
Monte Vista, CO05.2020
Skills
- Customer Service
- Hair Styling & Coloring
- Workstation Maintenance
- Self-Starter
- Physical Stamina
- Product Knowledge
- Styling Trends
- Scheduling
- Critical Thinking
- Creativity
- Blow Outs
- Phone Etiquette
- Booking/Rebooking
- Sanitization and Disinfection
- Team Player
- Guest Engagement
Certification
Bellami Professional Hair Extensions, Pueblo, CO, 2022, Certified Stylist
Volunteering Competitions
- Fall/Spring Runway Competition, IntelliTec College, Pueblo, CO, 2022, Model
- Scary Movie Completion, IntelliTec College, Pueblo, CO, 2022, Makeup and model
- Dillards Fashion Show, Convention Center, Pueblo, CO, 2022, Dresser
Relevant Education Trainings
- Cliove Training, Pueblo, CO, 2022, Cliove Product Education Class
- Pretty in a Minute, Pueblo, CO, 2022, Pretty in a minute Hair Care Products
References
Upon Request
Timeline
Hairstylist
Charizma Salon And Spa
09.2023 - 11.2023
Server
Olive Garden
04.2022 - Current
Cocktail Waitress
Tejon Eatery
12.2021 - 03.2022
Carhop Server
Sonic Drive-In
08.2018 - 06.2021
Cosmetology Certificate -
IntelliTec
High School Diploma -
Byron Syring Delta Center