Kourtney Ray
Chattanooga,TN
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Hardworking employee with customer service, multitasking, and time management abilities. Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Carrier Sales Representative
Covenant Transport Chattanooga
Chattanooga, TN
03.2022 - Current
- Negotiated rates with carriers and communicated details to sales team
- Tracked shipments from pickup to delivery, communicating accurate load information with carrier.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Utilized investigative sales techniques to develop carrier capacity.
Assistant Store Manager
Panera Bread
Chattanooga, TN
09.2017 - 02.2022
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Responded to and resolved customer questions and concerns
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Set schedules and delegated assignments based on team strengths to optimize sales and customer experiences.
- Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
Education
Bachelor of Science - Psychology
The University of Tennessee - Chattanooga
Chattanooga, TN12.2019
Skills
- Operations management
- Inventory control and record keeping
- Sourcing and prospecting
- Customer-oriented
- Time management abilities
- Problem-solving aptitude
Certification
- ServSafe Manager Certification
Timeline
Carrier Sales Representative
Covenant Transport Chattanooga
03.2022 - Current
Assistant Store Manager
Panera Bread
09.2017 - 02.2022
Bachelor of Science - Psychology
The University of Tennessee - Chattanooga
Similar Profiles
Amir JohnsonAmir Johnson
Truck Driver at Covenant Transport ChattanoogaTruck Driver at Covenant Transport Chattanooga
Kenneth CampbellKenneth Campbell
Parts Specialist at Covenant Transport ChattanoogaParts Specialist at Covenant Transport Chattanooga
Ciara RobinsonCiara Robinson
Customer Service Representative at Chattanooga Housing AuthorityCustomer Service Representative at Chattanooga Housing Authority
Albert SmithAlbert Smith
Night Auditor/Houseman at Saraswati HospitalityNight Auditor/Houseman at Saraswati Hospitality
Dekendrick TrammellDekendrick Trammell
Live Hanger at Pilgrims Pride JBSLive Hanger at Pilgrims Pride JBS