Kreshaun Simms
Loganville,GA
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at Intown Supercenter. Proven expertise in customer service and attention to detail, consistently enhancing customer experiences. Skilled in efficiently managing transactions and training new staff, fostering a collaborative environment that drives success and encourages repeat business.
Overview
8
8
years of professional experience
Work History
Cashier
Intown Supercenter
Jamaica
04.2023 - 05.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Trained new cashiers on operational procedures and customer service standards.
- Collaborated with team members to ensure smooth store operations during busy periods.
- Monitored cash drawer for discrepancies, ensuring accuracy in daily financial reports.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cooked
Palms Edge
Jamaica
02.2020 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Bell Attendant
Glove View Hotel
Jamaica
10.2018 - 04.2020
- Assisted guests with luggage and inquiries to enhance overall hospitality experience.
- Coordinated transportation arrangements for guests, ensuring timely and efficient service.
- Maintained knowledge of hotel amenities and local attractions to provide informed recommendations.
- Collaborated with front desk staff to streamline guest check-in and check-out processes.
- Assisted in maintaining the cleanliness of the hotel entrance, ensuring a positive first impression for guests.
- Transferred luggage, bags, and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Notified front desk manager of any guest issues in need of additional attention.
- Escorted guests to assigned rooms and transported luggage.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Greeted arriving guests and assisted with luggage, sports equipment, and pets.
- Delivered newspapers, mail, packages, faxes, and check-out invoices to guest rooms.
- Filed and ordered guest paperwork and transaction details to support bookkeeping and business operations.
- Opened doors and transported luggage for customers with care and efficiency.
Laborer
Construction
Jamaica
11.2016 - 2018
- Operated heavy machinery to assist with construction projects and ensure timely completion.
- Implemented safety protocols, reducing incidents and promoting a secure work environment.
- Collaborated with team members to coordinate daily tasks and optimize workflow efficiency.
- Conducted site clean-up and material handling to maintain organized job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Cleaned and maintained tools, equipment and worksites.
Education
High School Diploma -
Newell High School
Jamaica St Elizabeth 07.2020
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cleaning and sanitizing
Attention to detail
Timeline
Cashier
Intown Supercenter
04.2023 - 05.2024
Cooked
Palms Edge
02.2020 - 05.2023
Bell Attendant
Glove View Hotel
10.2018 - 04.2020
Laborer
Construction
11.2016 - 2018
High School Diploma -
Newell High School