Krishona Pritchett
Garfield Heights,OH
Summary
Dedicated professional with proven strengths in customer service and patient care. Skilled in problem-solving, time management, and teamwork, ensuring comfort and safety in all interactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Escort
Gardens of Fairfax
Cleveland, OH
01.2026 - Current
- Assisted patients with mobility to and from appointments, ensuring comfort and safety.
- Coordinated transport schedules for efficient patient movement within facility.
- Communicated effectively with healthcare staff to facilitate timely patient care.
- Monitored patient conditions during escorts, reporting any concerns to medical personnel.
Customer Service Manager
Starbucks
Garfield Heights, OH
02.2025 - 10.2025
- Assisted customers with inquiries, providing product knowledge and resolving issues effectively.
- Trained new team members on service protocols and operational standards.
- Collaborated with staff to enhance customer satisfaction through feedback implementation.
- Maintained inventory accuracy and ensured product availability during peak hours.
CNA
Beachwood Pointe
Beachwood, OH
03.2024 - 01.2025
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided compassionate support to residents, enhancing their emotional well-being.
- Documented patient care accurately in electronic health records for compliance.
Education
High School Diploma -
Cuyahoga Valley Career Center
Brecksville, OH08-2024
Skills
- Customer service
- Problem-solving
- Time management
- Multitasking
- Professionalism and ethics
- Teamwork and collaboration
Certification
- Certified CNA,
Timeline
Patient Escort
Gardens of Fairfax
01.2026 - Current
Customer Service Manager
Starbucks
02.2025 - 10.2025
CNA
Beachwood Pointe
03.2024 - 01.2025
High School Diploma -
Cuyahoga Valley Career Center