Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Krisi Douglas

Runza
Albion,NE
1
Certification
5
years of professional experience

Results-driven Assistant General Manager with proven expertise in customer retention, staff development, and operational efficiency. Enhanced guest satisfaction by effectively resolving customer complaints and implementing staff training programs.

Work History

Assistant General Manager

4 Years 10 Months
Runza | 03.2020 - 01.2025
  • Supervised daily operations to ensure compliance with company standards and procedures.
  • Coordinated staff training programs to enhance team performance and service quality.
  • Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
  • Oversaw scheduling and staffing to meet operational demands efficiently.
  • Handled cash accurately and prepared deposits.
  • Resolved problems promptly to elevate customer approval.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.

Education

High School Diploma

Bellevue East Highschool | Bellevue | 05-2003

No Degree - Nursing

Northeast Community College | Norfolk, NE | 05-2028

Skills

Staff management
Inventory control
Staff development
Employee scheduling
Training and development background
Customer retention
Customer service
Staff hiring

Certification

Certified Nursing Assistant

Certified Medication Aide

Currently enrolled In pre-nursing classes

Timeline

Assistant General Manager

Runza
03.2020 - 01.2025Read More

Northeast Community College

No Degree from Nursing
Read More

Bellevue East Highschool

High School Diploma
Read More
Krisi Douglas