Krissia May Callos
Magnolia,DE
Summary
Food service professional with extensive experience in food preparation and customer service. Proficient in following recipes and handling food safely, ensuring high-quality dishes. Demonstrated ability to work efficiently both independently and as part of a team. Knowledgeable in front and back of house operations, contributing to seamless service delivery.
Overview
11
11
years of professional experience
Work History
Food Service Worker
Sodexo USA
Dover, DE
01.2022 - Current
- Ensured compliance with health and safety guidelines while handling food items.
- Verified customer orders for accuracy and completeness, enhancing service quality.
- Organized promotional materials around checkout area to maximize sales opportunities.
- Maintained a consistently clean work area to promote hygiene standards.
- Conducted routine maintenance on equipment, including cleaning cash drawers and counters.
- Addressed inquiries about store products, services, prices, and returns effectively.
Online Personal Shopper
Walmart
Milford, DE
09.2014 - 08.2021
- Analyzed consumer feedback to identify customer needs and enhance service delivery.
- Determined optimal delivery methods based on order size and destination.
- Maintained accurate records of orders, returns, exchanges, and payments.
- Reconciled discrepancies between inventory levels and purchase orders.
- Tracked inventory levels to ensure timely replenishment of stock.
- Provided detailed product information to assist customers in selection decisions.
- Responded promptly to inquiries and complaints, ensuring high-quality customer service.
- Identified process improvement opportunities to enhance operational efficiency.
Education
Early Childhood Care And Education
Polytech Adult Education
Dover, DE02-2019
High School Diploma -
St Scholasticas College
Manila Philippines06-2010
Skills
- Cash handling
- Food safety
- Inventory management
- Customer service
- Order verification
- Sales promotion
- Hygiene standards
- Problem solving
- Communication skills
- Patient care
- Cleaning and sanitation
- Food preparation
Timeline
Food Service Worker
Sodexo USA
01.2022 - Current
Online Personal Shopper
Walmart
09.2014 - 08.2021
Early Childhood Care And Education
Polytech Adult Education
High School Diploma -
St Scholasticas College
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