Dynamic sales associate with proven expertise in customer service and support. Skilled in problem-solving and maintaining customer satisfaction in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
Kyle, TX
04.2023 - Current
Assisted customers in product selection and provided expert advice on home improvement projects.
Managed inventory levels by restocking shelves and organizing merchandise displays effectively.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Server
Pluckers Wing Bar
Austin, TX
02.2025 - 09.2026
Provided great customer service, making a positive dining experience for all guests.
Managed order accuracy and timely delivery of food and beverages to tables.
Assisted in training new team members on menu offerings and service standards
Adapted quickly to changing customer demands and menu specials, enhancing guest satisfaction.
had good relationships with regular customers.
Host/Server
Logans Roadhouse Grill
Buda, TX
02.2022 - 03.2023
Managed guest seating and waitlist operations to enhance customer flow and satisfaction.
Delivered prompt and courteous service, ensuring accurate order processing and food delivery.
Trained new hosts and servers on restaurant policies, procedures, and customer service standards.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Monitored cleanliness and organization of dining areas, adhering to health and safety regulations consistently.