Krissy Shearn
Haddonfield
Summary
Experienced hospitality professional skilled in crafting and serving beverages, managing bar inventory, and prioritizing customer satisfaction. Highly focused on fostering teamwork, embracing adaptability, and consistently, delivering exceptional results. Proficient in providing excellent service, handling high-pressure situations, and maintaining a clean work environment. Recognized for reliability, versatility, and consistently creating memorable guest experiences.
Overview
10
10
years of professional experience
Work History
Server
Iron Hill Brewery
02.2025 - Current
- Delivered attentive, knowledgeable service in a high-volume brewpub environment, consistently managing multiple tables while maintaining guest satisfaction
- Demonstrated in-depth knowledge of house-brewed beers and food pairings, upselling menu items and enhancing the guest dining experience
- Maintained accuracy and speed in order entry and payment processing using POS systems, reducing errors and increasing table turnover
- Collaborated closely with kitchen and bar staff to ensure timely and accurate delivery of food and beverages
- Resolved guest concerns professionally and promptly, contributing to positive reviews and repeat customer visits
Bartender/Server
Central Taco And Tequila
12.2018 - 02.2025
- Monitored and maintained bar inventory, placing supply orders, conducting regular stock checks
- Created and promoted original cocktail recipes and seasonal drink specials, contributing to increased customer engagement and bar revenue
- Delivered exceptional customer service, fostering a welcoming environment and building rapport with regular patrons
- Trained and mentored junior bartenders on cocktail preparation and customer service techniques
- Served high customer volumes during special events, nights, and weekends
Server/Lead Caterer
The Kove
01.2016 - 11.2018
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Provided professional catering service for a wide range of events, including weddings, corporate functions, and private parties, ensuring a seamless guest experience from setup to breakdown
- Delivered attentive, high-level table and buffet service in both formal and informal settings, adapting to event style and guest expectations
- Supported bar operations during catered events, preparing and serving beer, wine, and basic cocktails in accordance with event requirements and service standards
- Trained new catering staff on service protocols, event prep, and customer engagement
Education
High School Diploma -
Haddonfield Memorial High
Skills
High Volume Dining
Customer Service Excellence
Food & Beverage Preparation
Multitasking & Time Management
Inventory & Stock Management
Team Collaboration
Timeline
Server
Iron Hill Brewery
02.2025 - Current
Bartender/Server
Central Taco And Tequila
12.2018 - 02.2025
Server/Lead Caterer
The Kove
01.2016 - 11.2018
High School Diploma -
Haddonfield Memorial High
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