Krista Burgess
Gibsonton
Summary
Dynamic professional with a strong background in customer service, honed at Walmart Supermarket and McDonald's. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and committed to maintaining integrity and efficiency in fast-paced environments. Recognized for implementing process improvements that reduced wait times.
Overview
10
10
years of professional experience
Work History
Cashier
Walmart Supermarket
12.2023 - 09.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper cash handling procedures.
- Assisted customers with inquiries and provided exceptional service.
- Collaborated with team members to maintain a clean and organized workspace.
Phlebotomist
Tampa General Hospital
03.2019 - 05.2024
- Collected blood samples using venipuncture and capillary methods, ensuring patient comfort and adherence to safety protocols
- Maintained accurate records of patient interactions and sample collection processes in electronic health systems.
Cashier Team Lead
McDonald’s
04.2015 - 01.2019
- Supervised daily operations of cashier team, ensuring efficient service and adherence to company policies.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction and retention.
- Implemented process improvements that streamlined checkout procedures, reducing wait times for customers.
Education
J.R.O.T.C
South County Career Center
Ruskin, FL10.2014
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
Timeline
Cashier
Walmart Supermarket
12.2023 - 09.2025
Phlebotomist
Tampa General Hospital
03.2019 - 05.2024
Cashier Team Lead
McDonald’s
04.2015 - 01.2019
J.R.O.T.C
South County Career Center
Similar Profiles
Derquan LatsonDerquan Latson
NA at Walmart SupermarketNA at Walmart Supermarket
A'nayia MajorA'nayia Major
Cashier at Walmart SupermarketCashier at Walmart Supermarket
A'Nijah LewisA'Nijah Lewis
Cashier and customer service at Walmart SupermarketCashier and customer service at Walmart Supermarket
Jonathan WilsonJonathan Wilson
Operator Specialist at InsituformOperator Specialist at Insituform
Sophie HouriganSophie Hourigan
Front of House at Schillers German DeliFront of House at Schillers German Deli