Krista Gimbel
Wagarville,AL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
15
15
years of professional experience
4026
4026
years of post-secondary education
Work History
Server/Cocktail/Bartender
A lil touch of cajun grill
Jackson, Alabama
07.2025 - 09.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Managed multiple tables efficiently while ensuring timely food delivery.
- Assisted in menu presentations and explained daily specials to guests.
- Processed customer payments accurately using point-of-sale systems.
- Handled guest inquiries and resolved issues to enhance dining experience.
- Supported team members during busy periods by coordinating service efforts.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Trained new employees on restaurant procedures and plating techniques.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared drinks according to standard recipes.
Personal Assistant
Wayne Wiggins
Jackson, AL
01.2021 - 07.2025
- Managed daily schedules for executives and coordinated appointments.
- Assisted in preparing reports.
- Housekeeping.
- Shopping for essentials, such as house products and groceries.
- Maintained office supplies inventory and ordered new materials as needed.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Managed household inventory and maintenance schedules.
- Organized work projects around client's house.
Assisted Living Caregiver
The Meadows Center
Jackson, AL
08.2023 - 04.2024
- Assisted residents with daily living activities and personal care needs.
- Maintained cleanliness and organization in shared living spaces and resident rooms.
- Monitored resident health and reported changes to nursing staff promptly.
- Administered medication according to prescribed schedules and guidelines.
- Collaborated with team members to ensure optimal resident care and safety.
- Documented daily care activities in resident records accurately and timely.
- Provided companionship and emotional support to enhance residents' quality of life.
- Maintained a clean and safe environment for the residents.
- Ensured that all safety protocols were followed at all times within the facility.
- Assisted residents in mobility, including transferring them from wheelchairs to beds or chairs.
- Respected client privacy by maintaining confidentiality of information shared during interactions.
- Provided companionship through conversation and other recreational activities.
- Answered questions about services available at the assisted living facility from potential residents or their families.
Manager
Smoke shoppe
Jackson, AL
04.2022 - 07.2023
- Supervised daily operations to ensure compliance with health and safety regulations.
- Managed inventory levels and coordinated product ordering processes efficiently.
- Trained staff on customer service techniques and product knowledge for improved service.
- Resolved customer inquiries and complaints to maintain a positive shopping experience.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Recruited and hired qualified candidates to fill open positions.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Server bartender
Roosters Restaurant
Jackson, Alabama
07.2021 - 12.2021
- Provided excellent customer service in fast-paced dining environment.
- Took orders and answered menu questions for guests.
- Delivered food and beverages promptly to tables.
- Maintained cleanliness and organization of dining area.
- Assisted with training new staff on service standards.
- Handled cash and processed payments accurately at register.
- Resolved customer complaints efficiently to enhance guest satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Server
Sullivan's Steakhouse
Chatom, Alabama
01.2021 - 07.2021
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed orders using point-of-sale system effectively.
- Maintained cleanliness and organization of dining area during shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
- Trained new servers on restaurant policies and procedures thoroughly.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Prepared tables for service, including setting up utensils and condiments efficiently.
- Monitored guest satisfaction and adjusted service based on feedback received.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server /Cook's Assistant
A lil touch of cajun
Jackson, AL
05.2020 - 12.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted in food preparation and ensured presentation met restaurant standards.
- Managed orders efficiently using point-of-sale systems for accurate billing.
- Collaborated with kitchen staff to coordinate timely service during peak hours.
- Maintained cleanliness and organization of dining area throughout shifts.
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
- Provided excellent customer service to ensure satisfaction.
Bartender
A lil touch of cajun
Jackson, Alabama
07.2016 - 12.2018
- Mixed cocktails and beverages based on customer preferences and recipes.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness of bar area to ensure compliance with health standards.
- Assisted in training new bartenders on drink preparation and service techniques.
- Collaborated with kitchen staff to coordinate food and drink orders efficiently.
- Engaged with customers to create a welcoming atmosphere and enhance their experience.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Dietary Aide
Health and wellness
Jacksonville, Illinois
01.2013 - 08.2013
- Prepared and served nutritious meals to residents following dietary guidelines.
- Assisted with meal planning and food preparation in a fast-paced environment.
- Maintained cleanliness of kitchen and dining areas according to health standards.
- Monitored food inventory and reported shortages to management promptly.
- Supported dietary needs by providing personalized meal options for residents.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
Server /Cook's Assistant
Pizza pro
Jackson, Alabama
05.2010 - 08.2010
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate orders and communicated them to kitchen staff efficiently.
- Prepared and served food and beverages according to menu standards.
- Assisted team members during busy periods to ensure smooth operations.
- Handled cash and processed payments with attention to detail.
- Addressed customer inquiries and resolved issues promptly and courteously.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Jacksonville High School
Jacksonville, ILGED
Butler, ALSome College (No Degree) - Sociology
Lincoln Land Community College
Springfield, ILSkills
- Customer service
- Point-of-sale operation
- Order management
- Menu presentation
- Conflict resolution
- Team coordination
- Cash handling
- Effective communication
- Time management
- Attention to detail
- Adaptability
- Food safety practices
- Strong work ethic
- Beverage preparation
- Hospitality service expertise
- Point-of-sale system
- Cleanliness standards
Languages
Spanish
Limited
English
Professional
Timeline
Server/Cocktail/Bartender
A lil touch of cajun grill
07.2025 - 09.2025
Assisted Living Caregiver
The Meadows Center
08.2023 - 04.2024
Manager
Smoke shoppe
04.2022 - 07.2023
Server bartender
Roosters Restaurant
07.2021 - 12.2021
Personal Assistant
Wayne Wiggins
01.2021 - 07.2025
Server
Sullivan's Steakhouse
01.2021 - 07.2021
Server /Cook's Assistant
A lil touch of cajun
05.2020 - 12.2020
Bartender
A lil touch of cajun
07.2016 - 12.2018
Dietary Aide
Health and wellness
01.2013 - 08.2013
Server /Cook's Assistant
Pizza pro
05.2010 - 08.2010
Jacksonville High School
GED
Some College (No Degree) - Sociology
Lincoln Land Community College