Summary
Overview
Work History
Education
Skills
Timeline
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Krista Huhn

Easton,PA

Summary

Developed training and leadership skills in fast-paced coffeehouse environment, focusing on quality and consistency. Passionate about fostering growth and sharing knowledge, with strong emphasis on effective communication and team collaboration. Seeking to transition into new field where these skills can be utilized and further developed.

Overview

4
4
years of professional experience

Work History

Barista/Trainer

Villa Restaurant Group (Starbucks)
09.2024 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Made and served café beverages with focus on speed, quality and consistency.

Schedule Coordinator

Ciocca Automotive
08.2023 - 08.2024
  • Assisted in answering inbound phone calls to schedule customers for routine maintenance as well as other services.
  • Documented calls and complaints using call center's Volie and CDK databases.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Disney World Park

Walt Disney Company (Auto Plaza at Hollywood Studios)
11.2021 - 05.2022
  • Checked vehicles in for parking as well as scanning annual passes.
  • Provided accurate information and helpful guidance to visitors, improving their overall park experience.
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Handled cash transactions effectively, ensuring accuracy and adhering to company policies.

Education

Musical Theatre -

American Musical & Dramatic Academy
02.2021

High School - undefined

Bridgewater Raritan High School
06.2018

Skills

  • Customer Service
  • Problem Solving
  • Teamwork
  • Communication
  • Empathy
  • Training/Leading Others
  • Optimism

Timeline

Barista/Trainer

Villa Restaurant Group (Starbucks)
09.2024 - Current

Schedule Coordinator

Ciocca Automotive
08.2023 - 08.2024

Disney World Park

Walt Disney Company (Auto Plaza at Hollywood Studios)
11.2021 - 05.2022

High School - undefined

Bridgewater Raritan High School

Musical Theatre -

American Musical & Dramatic Academy

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Krista Huhn