Krista Meacham
franklin
Summary
Dedicated Sales Associate with a strong focus on delivering exceptional customer service. Proven ability to implement visual merchandising strategies that enhance product presentation and drive sales.
Overview
16
16
years of professional experience
Work History
Sales Associate
New Balance
Franklin Tn
06.2010 - 03.2026
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Assisted in inventory management, ensuring stock levels met demand and minimizing discrepancies.
- Implemented visual merchandising strategies to optimize product presentation and drive sales.
- Trained new team members on sales techniques and customer engagement best practices.
- Collaborated with team to achieve monthly sales targets through effective product promotions.
- Analyzed customer feedback to identify trends and improve service offerings continuously.
- Streamlined checkout processes, reducing wait times and enhancing overall operational efficiency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Collaborated with team members to achieve monthly sales targets.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
- Exceeded monthly quota [number] times.
- Increased productivity [number]% by implementing several process improvements.
- Brought in [number] new customers.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
Timeline
Sales Associate
New Balance
06.2010 - 03.2026