Krista Olsen
Macedon,NY
Summary
Driven Sales Associate with a proven track record at Meyer's RV Superstores, adept in customer service and negotiation tactics. Excelled in building lasting customer relationships, achieving monthly sales targets consistently, and enhancing team collaboration. Leveraged CRM tools effectively, demonstrating exceptional problem-solving and people skills. Highly experienced Job Title known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
4
4
years of professional experience
Work History
Sales Associate
Meyer's RV Superstores
03.2021 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to achieve monthly sales targets.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Education
Greece Arcadia High School
Greece, NY06.1988
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Problem-Solving
- Exceptional customer service
- Outgoing Personality
- Cash Handling
- Building rapport
- Negotiation Tactics
- Persuasion techniques
Timeline
Sales Associate
Meyer's RV Superstores
03.2021 - Current
Greece Arcadia High School
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