Krista Peterson
Eugene,Oregon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Personal Shopper
Instacart
Eugene, Oregon
11.2020 - Current
- Shop for requested items and communicating with customers about possible replacements
- Deliver to customers’ house in a timely manner
- Keep a record of receipts and photos of leave at door drop-offs
- Give exceptional customer service.
Assistant Manager
Boxlunch
Eugene, Oregon
11.2019 - 11.2020
- Assisted the store manager with payroll, scheduling and recruiting future associates
- Coached a team of seven associates to ensure we achieved and exceeded sales goals
- Used Outlook, Microsoft Word, and Excel daily to effectively communicate with HQ.
Operations Supervisor
Staples | Grants Pass
Eureka, Oregon, California
07.2012 - 09.2019
- Helped improve our customer service surveys from 70% to 90% each month
- Coached a team of twenty associates to ensure we achieved and exceeded sales goals
- Helped with customer complaints to de-escalate situations and finding a positive outcome for customers’ concerns
- Set and maintained store plan-o-grams to present new product to increase sales goals.
Education
Associate of Applied Science - Medical Office Administration
Umpqua Community College
Roseburg, OR 09.2019 - 06.2021
Diploma - undefined
North Valley High School
09.2006 - 06.2010
Skills
Self-Motivated
Training and Development
Written Communication
Analytical and Critical Thinking
Payroll and budgeting
Administrative support
MS Office Suite
Data Entry
Good Telephone Etiquette
Excellent Communication
Timeline
Personal Shopper
Instacart
11.2020 - Current
Assistant Manager
Boxlunch
11.2019 - 11.2020
Associate of Applied Science - Medical Office Administration
Umpqua Community College
09.2019 - 06.2021
Operations Supervisor
Staples | Grants Pass
07.2012 - 09.2019
Diploma - undefined
North Valley High School
09.2006 - 06.2010