KRISTA WEBER
Schaumburg,IL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sales Clinic Manager
Milan Laser Hair Removal
12.2023 - 10.2024
- Meeting with potential clients to educate them on everything there is to know about laser hair removal
- Selling lifetime packages
- Successfully meet and exceed all KPIs including a 68% conversion, average sale of $4950, and overall goal of 100,000 a month
- Coach employees on sales techniques
- Attend weekly and monthly managers meetings and trainings
- Place all inventory orders
- Extensive knowledge in salesforce crm
Med Spa Manager/Patient Care Coordinator
ABSOLUTE INTEGRATED HEALTH
04.2022 - 07.2023
- Increased sales by 50%
- Consulted with new clients on laser, medical weight loss, and beauty packages
- Responsible for Inventory management
- Drive sales to meet and exceed goals
- Anticipated spa and salon guest concerns and addressed problems quickly and to satisfaction of patrons
- Use Rosy Salon software to streamline accounting and invoicing functions
- Perform laser hair removal with the Elite IQ, micro-needling with the Potenza by Cynosure, fat loss and muscle building by EmSculpt Neo and Sculpsure
Lead Sales Esthetician
BENEFIT BOUTIQUE
06.2016 - 04.2022
- Set the example for others by leading the way in outstanding customer relationships, client loyalty, and sales
- Coached and trained new estheticians from three different locations
- Managed cash register operations using POS system and processed sales and returns
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment
- Successfully maintained a service goal of 1 brow per hour 1:4 service to product ratio
- Attended monthly training to enhance productivity
- Educated clients on at-home brow upkeep and sold Benefit products to increase salon revenue by 40%
Cerologist Technician
WAXING THE CITY
08.2019 - 03.2020
- Providing waxing services to clients
- Selling monthly memberships and products
- Reviewing client's expectations and service goals
- Establishing great client relationships
- Provided personalized care to make clients feel comfortable
- Selling monthly memberships and products upselling current clients on products and services
Lead Esthetician
ULTA SALON
02.2010 - 06.2016
- Conducted post-treatment follow-ups with clients to ensure they were satisfied with results
- Delivered amazing, safe and therapeutic experience, providing optimal service
- Analyzed sales figures regularly and adjusted pricing accordingly in order to maximize profits
Assistant Manager
AMERICAN LASER CENTER
01.2002 - 04.2007
- Developed existing team into high productivity, results-oriented unit through creative initiatives
- Conducted monthly meetings to create business plans to drive successful monthly business
- Created detailed reports for upper management, analyzing sales figures and forecasting future trends
- Performed Consultations, and treatments, sold packages, consistently exceeded monthly sales goals
Education
Esthetician License - Esthetics
Pivot Point International
Bloomingdale08-2002
Skills
- Excellent with Relationship Building
- Customer service
- Organizational Skills
- Time management
- Team Building Mentor
- Supervising experience
- Friendly, Positive Attitude
- Salon Software
- Exceptional Work Ethic
- Sales and Operational Leader
- Upselling
- Great Customer Service and People Skills
- Medical office experience
- Employee training
- Scheduling appointments
- Profit and loss statements
Certification
- Esthetician License
- Driver's License
Timeline
Sales Clinic Manager
Milan Laser Hair Removal
12.2023 - 10.2024
Med Spa Manager/Patient Care Coordinator
ABSOLUTE INTEGRATED HEALTH
04.2022 - 07.2023
Cerologist Technician
WAXING THE CITY
08.2019 - 03.2020
Lead Sales Esthetician
BENEFIT BOUTIQUE
06.2016 - 04.2022
Lead Esthetician
ULTA SALON
02.2010 - 06.2016
Assistant Manager
AMERICAN LASER CENTER
01.2002 - 04.2007
- Esthetician License
- Driver's License
Esthetician License - Esthetics
Pivot Point International
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