Years of professional customer service
Kristal Sneen
Marana,AZ
Summary
20 plus years in customer service and sales. Detail-oriented individual with exceptional communication skills. Demonstrates strong analytical, communication, both in teamwork and leadership skills, with proven ability to quickly adapt to a new environment. Brings positive attitude and commitment to continuous learning and growth. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
21
21
Work History
Realtor
RE/MAX, REAL ESTATE MASTERS
01.2005 - Current
- Negotiated successful sales agreements, enhancing client satisfaction and closing rates.
- Developed comprehensive marketing strategies to promote listings across digital platforms.
- Conducted thorough market analysis to inform pricing strategies and investment decisions.
- Guided clients through complex buying/selling processes, ensuring compliance with legal requirements.
- Collaborated with mortgage brokers, inspectors, and appraisers to streamline transactions.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Land Developer
Riverside Estates
09.2019 - 10.2024
- Acquisition of 17 acres in Rockford, MN
- Worked with City of both Rockford, MN and Hanover, MN to annex the land from Rockford into Hanover.
- Hire approved companies to survey, stake and divide land into 2.5 acre lots through plat maps
- Hire appropriate companies to provide soil borings, percolation tests and ground testing.
- Attend many council meetings and professionally convince and negotiate agreements related to development.
- Follow City Codes
Self Employed Business Owner
Otsego Hedgehogs
01.2008 - 07.2024
- Customer Service, Accountant
- Weekly online promotion/sales videos
- Ordered inventory & supplies
- Supervision of staff
- Created exotic food line
- Daily packaging and shipping of food products
- Daily communication with customers
- Welcomed and greeted clients and delivered outstanding customer service.
- Created & maintained interactive OtsegoHedgehogs.com website.
- Created & maintained interactive NaturesBestHedgehogFood.com website.
Education
Bachelor of Science - Ongoing Real Estate Courses
Licensed Real Estate Agent
Both MN & AZ06-2009
Bachelor of Science - Accountant
Academy of Accountancy
Minneapolis, MN06-1989
Skills
- Strong customer support skills
- Strong interpersonal skills
- Skilled in prioritizing responsibilities
- Client-focused
- Effective team player
Timeline
Land Developer
Riverside Estates
09.2019 - 10.2024
Self Employed Business Owner
Otsego Hedgehogs
01.2008 - 07.2024
Realtor
RE/MAX, REAL ESTATE MASTERS
01.2005 - Current
Bachelor of Science - Ongoing Real Estate Courses
Licensed Real Estate Agent
Bachelor of Science - Accountant
Academy of Accountancy