Kristan Bjorkman
Jefferson,MA
Summary
Organized Administrative Assistant with 21 years of experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Integrated Partners
Waltham, MA
01.2004 - 02.2025
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Managed database systems containing customer contact information.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Facilitated communication between different departments within the organization.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Bachelor of Arts - Hospitality Management
Johnson & Wales University
Providence, RI05-1995
Skills
- Calendar management
- Document organization
- Database management
- Customer communication
- Meeting coordination
- Office software
- Team collaboration
- Problem solving
References
References available upon request.
Timeline
Administrative Assistant
Integrated Partners
01.2004 - 02.2025
Bachelor of Arts - Hospitality Management
Johnson & Wales University
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