Kristen Allen
Edmond
Summary
Dynamic underwriter with expertise in customer relationship management and team leadership. Proven ability to analyze insurance applications and maintain a $15M book while guiding a team of associates to exceed performance metrics.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Underwriter
National American Insurance Company
Edmond
06.2022 - Current
- Analyzed insurance applications for risk assessment and eligibility criteria.
- Utilized underwriter authority to correspond with corporate risk appetite and strategy.
- Followed underwriting guidelines in developing rates for new and renewal groups.
- Maintained book of 15M with management of 3 UW associates.
Sales Representative
Kenny Smith State Farm
Oklahoma City
03.2020 - 05.2022
- Educated customers on coverage options and benefits of various policies.
- Engaged clients to assess insurance needs and recommend suitable products.
- Conducted follow-ups with clients to maintain relationships and address inquiries.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Provided exceptional customer service by resolving issues promptly and professionally.
Education
Bachelor of Arts - English
University of Central Oklahoma
Edmond, OK05-2020
Skills
- Customer relationship management
- Policy writing
- Adaptability
- Data interpretation
- Client communication
- Team leadership
- Microsoft Excel and Word proficiency
Certification
ERIS Certified
Timeline
Underwriter
National American Insurance Company
06.2022 - Current
Sales Representative
Kenny Smith State Farm
03.2020 - 05.2022
Bachelor of Arts - English
University of Central Oklahoma