Kristen Baudoin

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Stocked, tagged and displayed merchandise as required.
• Promoted store promotions and incentive programs to increase overall sales revenue.

Oversaw multiple lines of production while maintaining quality assurance and productivity. Produced daily and weekly inventory reports for all materials used and also entered materials into warehouse system. Lead team while ensuring safety and giving breaks as needed. Communicated with supervisor and maintenance team of any issues regarding equipment failures. Performance hourly quality checks to ensure all products were up to companies standards.

• Operated 10-key adding machines, personal computers and photo copiers.
• Identified opportunities for process improvements within the count room operations, leading to greater efficiency and cost savings over time.
• Provided excellent customer service when interacting with casino guests, promoting a positive image of the organization.
• Maintained accurate cash handling records for audit purposes and minimized discrepancies.
• Operated various count room equipment proficiently, resulting in efficient processing of large volumes of cash and coin.
• Supported management in maintaining the integrity of the casino''s financial assets through diligent monitoring and reporting.

• Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
• Assisted in training new waitstaff members, fostering a team-oriented work environment.
• Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

• Provided excellent guest experiences through effective front-line service, addressing questions and concerns in a timely manner.
• Managed high-volume gaming areas with accuracy, ensuring timely payouts and smooth gameplay for all patrons.
• Supported casino operations by effectively collaborating with various departments to address guest concerns and maintain an enjoyable atmosphere.
• Ensured accurate payouts by carefully monitoring game outcomes, verifying winning bets, and properly handling cash transactions.
• Promoted responsible gambling practices by monitoring patron behavior and addressing potential problem gambling situations tactfully.

Served cocktails on casino floor while maintaining a friendly environment to all guests while adhering to all rules and regulations regarding alcohol consumption and gaming systems. Made beverages and served large events as well as the main bar on the casino floor.

Assisted with testing urine samples with drug screen panels. Ran samples against different reagents to provide results needed for typically pre-employment or court. Scanned and typed chains of custody regarding positive samples.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
• Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
• Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
• Handled cash transactions accurately, providing correct change and processing credit card payments securely.

• Maintained clean and orderly work station.
• Checked customer identification for alcohol, cigarette, and lottery sales.
• Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
• Enhanced customer satisfaction by providing efficient and friendly service at the gas station.

• Maintained clean and orderly work station.
• Ensured accurate cash handling and maintained a balanced register at the end of each shift.
• Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
• Cleaned up gas and other spills in accordance with spill procedures.
• Checked customer identification for alcohol, cigarette, and lottery sales.
• Completed daily paperwork accurately, streamlining administrative processes for management review.