Kristen Bazile
Conroe,TX
Summary
Dedicated behavioral health professional currently pursuing a Master of Science in Applied Behavior Analysis (ABA) with a strong foundation in patient care coordination, mental health support, and case management. Experienced in conducting assessments, coordinating care, and supporting behavior-related interventions. Seeking an RBT or student analyst role to gain supervised fieldwork hours toward BCBA certification while contributing to meaningful client outcomes.
Overview
13
13
years of professional experience
Work History
Behavioral Health Care Coordinator
Harris Health (Community Health Choice)
Remote
07.2025 - Current
- Process incoming autism referrals.
- Work with the Member or the Member's legal representative to develop a service plan
- Educated patients and families on behavioral health resources and support options.
- Assist with outreach members recently discharged from inpatient level of care for post discharge assistance with the goal to contact members who were at risk of follow up after an inpatient behavioral healthcare needs admission.
- Monitor members behavioral healthcare needs as per HHS guidelines.
- Collaborated with behavioral case managers to provide coordinated care for patients with complex needs.
- Conducted psychoeducational presentations on topics related to mental health awareness, prevention strategies, and available resources in the community.
Patient Care Advocate
UnitedHealth Group / Optum
Remote
08.2024 - 08.2025
- - Assisted patients with onboarding, portal access, and insurance verification.
- - Advocated for patients by coordinating with providers to schedule appointments and resolve care barriers.
- - Delivered education on pharmacy benefits, supplies, and plan-specific programs.
- - Conducted follow-ups to ensure satisfaction and continuity of care.
Supervisor
Nuance
Remote
05.2023 - 04.2024
- Led documentation teams supporting healthcare providers, ensuring high-quality charting and accurate patient data entry.
- Trained and mentored staff, improving workflow efficiency and compliance.
- Collaborated with stakeholders to implement streamlined scribing protocols.
Medical Scribe
Nuance
Remote
08.2022 - 05.2023
- Accurately transcribed clinical encounters using EPIC, including diagnoses, prescriptions, and treatment plans.
- Applied ICD-10 codes and followed specific documentation workflows.
Patient Care Coordinator
Sentido Health
Tomball, TX
06.2017 - 04.2020
- Managed intake and authorization for pediatric patients needing nutritional support.
- Reviewed hospital discharge summaries to coordinate tube feeding supplies.
- Communicated with physicians and dietitians to ensure documentation accuracy.
- Screened patients for nutrition risk and escalated high-risk cases accordingly.
Medicare Coordinator
IQor
Houston, TX
10.2013 - 06.2017
- Educated patients on Medicare plans, medication coverage, and specialty services.
- Conducted follow-ups to ensure satisfaction and consistent care support.
- Assisted visually impaired and chronic condition patients with care resources.
Education
B.S. - Psychology
University of Houston
Houston, TX05-2025
Associate In Science - Science
Lone Star College
Houston, TX05-2022
High School Diploma -
Spring High School
Spring, TX06-2013
Master of Science - Applied Behavior Analysis
Walden University
07-2027
Skills
- Insurance Verification & Claims Processing
- EMR/EHR Systems (EPIC, PeopleSoft)
- HIPAA Compliance & Documentation
- Patient Onboarding & Care Coordination
- Medical Transcription & ICD-10 Coding
- Suicide prevention
- Mental health assessment
- Behavioral observation
- Substance abuse
- Behavioral treatment services
- Crisis intervention
- Patient health assessments
- Treatment plans
- Case management
Timeline
Behavioral Health Care Coordinator
Harris Health (Community Health Choice)
07.2025 - Current
Patient Care Advocate
UnitedHealth Group / Optum
08.2024 - 08.2025
Supervisor
Nuance
05.2023 - 04.2024
Medical Scribe
Nuance
08.2022 - 05.2023
Patient Care Coordinator
Sentido Health
06.2017 - 04.2020
Medicare Coordinator
IQor
10.2013 - 06.2017
Associate In Science - Science
Lone Star College
High School Diploma -
Spring High School
B.S. - Psychology
University of Houston
Master of Science - Applied Behavior Analysis
Walden University