Kristen Cea-Eardley
Pomona
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Interested in learning new experiences.
Overview
10
10
years of professional experience
Work History
Cashier
Ishani Stationary
Pomona
10.2017 - Current
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Counted and balanced cashier drawers.
Cashier
Shell Gas Station
Pomona
06.2015 - 02.2016
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Followed company security procedures for handling large sums of money.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Education
High School Diploma -
East Ramapo High School
Spring Valley, NY06-2025
Skills
- Customer service
- Cash handling
- Point of sale operation
- Team collaboration
- Effective communication
- Retail merchandising
- Patience and empathy
- Currency counting
- Inventory restocking
- Organized
References
References available upon request.
Timeline
Cashier
Ishani Stationary
10.2017 - Current
Cashier
Shell Gas Station
06.2015 - 02.2016
High School Diploma -
East Ramapo High School