Kristen Childs
Summary
At Ingles, excelled in customer service and cash handling, enhancing customer satisfaction and loyalty through efficient transactions and problem resolution. Trained new staff, showcasing strong work ethic and communication skills. Demonstrated reliability by maintaining accurate cash drawers and improving staff performance, fostering repeat business and operational excellence.
Overview
1
1
year of professional experience
Work History
Cashier
Ingles
Winder, GA
04.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Georgia Connections Academy
05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Time management skills
- Reliability and punctuality
- Written and verbal communication
- Professionalism and Courtesy
- Conflict Resolution
- Staff Training
Timeline
Cashier
Ingles
04.2023 - Current
High School Diploma -
Georgia Connections Academy