Kristen Chisholm
Snellville,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
15
15
years of professional experience
Work History
Head Bartender
Red Lobster
11.2021 - Current
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Assistant Manager
Waffle House
03.2009 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Armed Security Officer
Atlanta Police Department
02.2022 - 06.2023
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Patient Care Technician
Homenurse Home Health
01.2017 - 03.2020
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Education
High School Diploma -
South Gwinnett High School
Snellville, GA05.2007
Skills
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Cash handling expertise
- Attentive service
Timeline
Armed Security Officer
Atlanta Police Department
02.2022 - 06.2023
Head Bartender
Red Lobster
11.2021 - Current
Patient Care Technician
Homenurse Home Health
01.2017 - 03.2020
Assistant Manager
Waffle House
03.2009 - 05.2024
High School Diploma -
South Gwinnett High School