Kristen Cooley
Greenville,SC
Summary
Dedicated administrative professional with successful experience in fast-paced hospital setting. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Passionate job seeker with strong organizational skills eager to secure a medical aesthetician position.
Overview
15
15
years of professional experience
Work History
Unit Secretary
Prisma Health
07.2017 - Current
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
Nutrition Assistant
Prisma Health
09.2013 - 07.2017
- Improved client nutrition by developing personalized meal plans and dietary recommendations.
- Increased patient satisfaction through attentive service and timely delivery of meals.
- Collaborated with dietitians to ensure optimal nutrition for patients with specific dietary needs.
- Assisted in maintaining a clean and organized kitchen, adhering to food safety regulations.
- Provided compassionate care for patients with various medical conditions by understanding their unique dietary restrictions.
- Promoted a positive dining experience for all clients by addressing concerns and providing prompt resolutions.
Administrative Assistant
Blue Ridge Financial
03.2009 - 08.2010
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Undergraduate Certificate - Esthetician
Academy of Hair Technology
Greenville, SC04.2024
High School Diploma -
Penn Foster Career School
Scranton, PA05.2006
Skills
- Document Management
- Telephone reception
- Medication stock orders
- Lab test documentation
- Incoming Call Management
- Nursing station operations
- Electronic Recordkeeping
- Appointment Setting
- Strong Organization
- Unit secretary training
Timeline
Unit Secretary
Prisma Health
07.2017 - Current
Nutrition Assistant
Prisma Health
09.2013 - 07.2017
Administrative Assistant
Blue Ridge Financial
03.2009 - 08.2010
Undergraduate Certificate - Esthetician
Academy of Hair Technology
High School Diploma -
Penn Foster Career School
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