
Detail-oriented and compassionate Customer Service Representative with experience supporting daily operations in a senior living community. Skilled in providing excellent customer service, managing front desk responsibilities, and maintaining professionalism while assisting residents, families, staff, and visitors. Experienced in handling multi-line phone systems, scheduling appointments, coordinating services, and performing administrative and clerical tasks with accuracy and confidentiality. Known for strong communication skills, flexibility, and the ability to efficiently manage multiple responsibilities in a fast-paced environment while creating a welcoming and supportive atmosphere.