Kristen Keith
Lubbock,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
HyVee Grocery Store
08.2020 - 02.2022
- Curated personalized shopping lists based on customer preferences and dietary restrictions.
- Utilized inventory management systems to ensure product availability and accuracy.
- Communicated effectively with customers to address inquiries and resolve issues promptly.
- Collaborated with store staff to optimize product placement and enhance shopping experience.
Barista
Scooters Coffee Shop
02.2023 - 05.2024
- Prepared high-quality coffee beverages to meet customer preferences and enhance satisfaction.
- Operated espresso machines and grinders with precision to ensure consistency in product delivery.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in training new staff on beverage preparation techniques and customer service protocols.
- Collaborated with team members to create a positive work environment and improve service efficiency.
Server
Main Event
01.2025 - Current
- Provided exceptional customer service to enhance guest experiences.
- Assisted with food and beverage orders, ensuring accuracy and timely delivery.
- Maintained cleanliness and organization of dining areas for optimal guest comfort.
- Collaborated with kitchen staff to coordinate timely meal preparation and presentation.
Education
High School Diploma -
Grenta High School
Gretna, NEBachelor of Arts - Psychology
Texas Tech University
Lubbock, TX05-2026
Skills
- Customer service
- Order accuracy
- Timely delivery
- Dining area maintenance
- Team collaboration
- Flexible and adaptable
- Attention to detail
- Critical thinking
- Excellent communication
Languages
English
Native or Bilingual
Italian
Professional Working
Timeline
Server
Main Event
01.2025 - Current
Barista
Scooters Coffee Shop
02.2023 - 05.2024
Online Personal Shopper
HyVee Grocery Store
08.2020 - 02.2022
High School Diploma -
Grenta High School
Bachelor of Arts - Psychology
Texas Tech University