Kristen King
Mortgage Processor
Charles Town
Summary
Mortgage professional prepared to excel in mortgage processing role. Extensive experience in managing loan applications, ensuring regulatory compliance, and collaborating with team members to achieve successful outcomes. Recognized for adaptability in dynamic environments and maintaining high standards in client service and accuracy. Expertise in financial analysis and document verification.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Mortgage Processor
Navy Federal Credit Union
06.2021 - Current
- Developed strong relationships with realtors, title companies, and other industry professionals to facilitate smooth transactions.
- Streamlined mortgage processing workflow by implementing efficient document management systems.
- Mentored junior processors, sharing knowledge and best practices to improve overall team performance.
- Leveraged industry knowledge and experience to troubleshoot complex scenarios, finding creative solutions that benefited both lenders and borrowers alike.
- Demonstrated expertise in various loan products, offering tailored solutions to meet clients'' unique needs.
- Worked closely with clients to gather necessary documentation for fast-tracked mortgage processing timelines effectively.
- Collaborated with underwriters to expedite loan approvals, resulting in faster closings for clients.
- Maintained NMLS certification and annual training on federal guidelines - RESPA, TILA, etc.
Criminal Background Analyst
Careerbuilders
06.2020 - 06.2021
- Consistently met or exceeded departmental performance metrics by maintaining a high level of efficiency in completing background analysis tasks.
- Served as a liaison between the company''s sales department and potential clients to provide expert advice on Background Analyst services offered by the company.
- Played a vital role in expanding the company''s clientele by consistently delivering high-quality work that exceeded expectations.
- Created a systematic approach to managing case files, ensuring easy access and retrieval of information during the investigation process.
Deputy Clerk
Okaloosa County Courts
11.2018 - 10.2019
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Streamlined document retrieval for attorneys and judges by implementing an organized filing system.
- Promoted transparency within the court system through meticulous record keeping of all case-related documentation.
- Demonstrated adaptability in handling diverse responsibilities such as managing jury pools, issuing marriage licenses, or attending court sessions as needed.
Transaction Processor
TSA Consulting Group
04.2015 - 06.2018
- Maintained strict adherence to confidentiality guidelines while handling sensitive financial information.
- Conducted thorough audits of processed transactions, ensuring accuracy and compliance with regulations.
- Knowledge of various retirement plans, IRS and provider guidelines, and legal requirements for transaction types.
- Approved or denied transactions based on strict federal and employer guidelines.
Correctional Officer Sergeant
State of Florida
05.2003 - 12.2014
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Maintained order within the facility by enforcing institutional rules and regulations consistently.
- Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
- Utilized data-driven decision-making processes to identify trends in inmate behavior, allowing for targeted intervention strategies implementation.
Education
Associate of Arts - Psychology
Gulf Coast State College
Panama City, FL 05.2001 -
Skills
Loan processing expertise
Residential mortgage lending regulations
Pipeline management
Multitasking Abilities
Lending software systems
Analytical thinking
Verbal and written communication
Problem-solving aptitude
Organizational skills
Certification
NMLS #
Timeline
Senior Mortgage Processor
Navy Federal Credit Union
06.2021 - Current
Criminal Background Analyst
Careerbuilders
06.2020 - 06.2021
Deputy Clerk
Okaloosa County Courts
11.2018 - 10.2019
Transaction Processor
TSA Consulting Group
04.2015 - 06.2018
Correctional Officer Sergeant
State of Florida
05.2003 - 12.2014
Associate of Arts - Psychology
Gulf Coast State College
05.2001 -
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