Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Kirkland

Trenton,MI

Summary

Dynamic and dedicated server with a strong work ethic, honed at The War Memorial, excels in delivering exceptional customer service in fast-paced environments. Proven ability to engage guests and resolve last-minute changes with poise, while maintaining cleanliness and efficiency. Skilled in cash handling and adept at working under pressure to ensure guest satisfaction.

Overview

3
3
years of professional experience

Work History

Server

The War Memorial
Gross Point Mi
05.2025 - Current

I work as a server primarily for weddings and banquets, I am extremely professional and used to a fast paced environment while maintaining a calm exterior but doing my job well. I carry trays from one end of the building to the other, serve food to guests while providing them with anything they need. The job can often be demanding with guests changing things at the last minute like seating arrangements and what they ordered to eat and I can easily resolve the issue without creating a scene.

Team Member

Chick Fil a
Woodhaven Mi
08.2022 - 08.2024

As a front of house team member my role ranged between many things including taking customers orders inside and outside in any weather condition, diligently cleaning the dining room, bathrooms and taking out trash, keeping the station I was assigned to (bagging food, making drinks, working the drive through) clean and stocked so we were well prepared for large amounts of people to come in all at once and get their orders out with speed and accuracy. I was taught how to work well under stress while maintaining a calm demeanor to the customers.

Education

Associate Of Business Administration - Business

Schoolcraft College
Livonia, MI

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Working well under stressful environments
  • Keeping areas stocked and clean

Timeline

Server

The War Memorial
05.2025 - Current

Team Member

Chick Fil a
08.2022 - 08.2024

Associate Of Business Administration - Business

Schoolcraft College