Kristen Knight
Board of Child Care
Glen Burnie,MD
10
years of professional experience
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Work History
Clinical Assistant
4 Months- Supported clinical assessments, documentation, and care coordination for youth services staff.
- Maintained accurate records in electronic health systems and updated client charts promptly.
- Coordinated appointments, referrals, and follow-up communication across multidisciplinary care teams.
- Assisted with intake screening, verification, and organization of confidential clinical paperwork.
- Monitored compliance with medication, safety, and documentation procedures for residential care settings.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
Receptionist
11 Months- Managed front desk operations, greeting visitors and directing calls with professional, friendly service.
- Coordinated appointment scheduling, maintaining accurate calendars and resolving conflicts promptly.
- Answered multi-line phones, screened inquiries, and routed messages to appropriate team members.
- Maintained visitor logs, badges, and security procedures to support office safety.
- Processed incoming mail, deliveries, and correspondence with organized, timely handling.
- Supported office staff with data entry, filing, and document preparation tasks.
Medical Receptionist
1 Year 8 Months- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Entered insurance, demographics and health history into patient database.
- Protected patients by observing strict HIPAA guidelines.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Processed patient payments and scanned identification and insurance cards.
Receptionist
6 Years 6 Months- Scheduled and confirmed appointments and meetings for management team.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
Education
High School Diploma
Associate of Science
Skills
Payment Collection
HIPAA Compliance
Medical Transcription
Medical Terminology
Education and Training
other
Timeline
Clinical Assistant
Board of Child Care
06.2026 - CurrentRead More
Receptionist
UMBWMC
07.2025 - 06.2026Read More
Medical Receptionist
Annapolis Rheumatology
10.2023 - 06.2025Read More
Receptionist
Back to Nature
04.2017 - 10.2023Read More
University of Maryland - Eastern Shore
High School Diploma
Read More
AACC
Associate of Science
Read More