Kristen Manbeck

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Learned and adapted quickly to new technology and software applications.

• Worked as a waitress before the building was lost to a fire.

• Ensured a warm welcome for guests at the reception area.

• Supported kitchen and bar staff with various tasks.

• Managed front desk operations, ensuring timely and efficient guest check-ins and check-outs.
• Provided detailed information about hotel services and local attractions to enhance guest experience.
• Coordinated reservations and maintained accurate records using property management software.
• Addressed guest inquiries and resolved issues promptly to ensure satisfaction and retention.
• Monitored inventory of office supplies, placing orders as needed to support daily functions.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Enhanced customer satisfaction by providing efficient and professional front desk services.