Kristen McVey
Pensacola
Summary
I have over 25 years of customer service and retail sales experience in multiple environments.
I strive to produce high-quality work, to make maximum use of space and resources, to manage my time efficiently, to keep work spaces organized, and to provide a positive experience for customers.
Overview
23
23
years of professional experience
Work History
Watch & Jewelry Repair Associate
Hughes Jewelry
Pensacola, United States
12.2018 - Current
- Hughes Jewelry is a small company that operates two branches on two different military bases in Pensacola, Florida: the Gold Shop, and the Guitar Shed.
- Gold Shop—
- changed watch batteries and adjusted watch bands
- performed simple jewelry repairs and cleanings
- ordered shop supplies through several channels
- processed completed watch and jewelry repairs
- merchandised and sold retail products
- communicated with accounting regarding new hires
- calculated and submitted payroll and monthly state sales tax
- provided personalized customer service for military members and retirees
- Guitar Shed—
- sold guitars, ukuleles, skateboards, and assorted music and skate accessories.
- tuned instruments and changed strings
- merchandised retail products
- provided customer service for members of the military
Event Planner/Cake Decorator
Publix Super Markets
01.2012 - 08.2018
- @ Event Planner—
- assisted customers with every aspect of the catering of their special events
- personally curated select food and beverages for events
- shopped complementary items for events
- processed deposits and payments
- delivered and set up food and beverages at event locations
- implemented skills as a cake decorator to personally assist brides in the selection of wedding cakes
- @ Cake Decorator—
- created custom cakes and everyday desserts
- decorated the week’s custom orders
- produced items for the sales floor
- designed, executed, and delivered numerous wedding cakes
Bakery-Deli Assistant Manager
Food World
05.2003 - 01.2012
- performed all operations of the bakery and deli, including cake decorating, deli food preparation, catering, baking, ordering, inventory, merchandising, and customer service
Education
Bachelor of Science - Interdisciplinary Humanities
University of West Florida
Pensacola, Florida, United StatesSkills
- Customer service training
- Verbal communication
- Willingness to learn
- Sales
- Written communication
- Attention to detail
- Internet marketing
Additional Information
I make fabulous chocolate chip cookies!
Timeline
Watch & Jewelry Repair Associate
Hughes Jewelry
12.2018 - Current
Event Planner/Cake Decorator
Publix Super Markets
01.2012 - 08.2018
Bakery-Deli Assistant Manager
Food World
05.2003 - 01.2012
Bachelor of Science - Interdisciplinary Humanities
University of West Florida