Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Kristen Moore

Denver

Summary

Proven in enhancing customer experiences and fostering team collaboration, I excelled at World Market by streamlining operations and leveraging my problem-solving skills. My ability to manage high-stress situations and commitment to reliable service are underscored by a track record of fostering repeat business and efficiently handling financial transactions.

Overview

9
9
years of professional experience

Work History

Sales Associate

World Market
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Pet Store Clerk

PetSmart
11.2023 - 10.2024
  • Provided care for animals by feeding, cleaning, and monitoring health.
  • Answered customer inquiries about pet care and product usage.
  • Enhanced customer experience with engaging animal demonstrations and sharing educational information on proper pet care.
  • Contributed to a positive team atmosphere by working collaboratively with coworkers to complete tasks efficiently and maintain a well-organized store.

Dog Daycare Supervisor

Austin Canine Central
09.2015 - 07.2023
  • Managed daily operations efficiently, including scheduling, employee management, and recordkeeping.
  • Conducted thorough assessments of new dogs entering daycare to ensure compatibility with existing groups.
  • Developed strong relationships with clients, fostering trust in the care provided for their pets.
  • Promoted a positive work environment with clear communication and teamwork.
  • Streamlined check-in and check-out processes to minimize wait times for busy pet owners.

Education

High School Diploma -

Gregory Portland High School
Portland, TX

Phlebotomy Certification - Phlebotomy

MedCerts
Austin, TX
06-2023

Massage Therapist Training - Clinical Massage Therapy

Texas Healing Arts Institute
Austin, TX
08-2010

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Excellent people skills

Timeline

Sales Associate

World Market
07.2024 - Current

Pet Store Clerk

PetSmart
11.2023 - 10.2024

Dog Daycare Supervisor

Austin Canine Central
09.2015 - 07.2023

High School Diploma -

Gregory Portland High School

Phlebotomy Certification - Phlebotomy

MedCerts

Massage Therapist Training - Clinical Massage Therapy

Texas Healing Arts Institute

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Kristen Moore