Kristen Murillos
State Farm
Simpsonville,SC
1
Certification
12
years of professional experience
Experienced with client account management and policy servicing. Utilizes strong communication and interpersonal skills to foster client relationships and resolve issues effectively. Track record of working collaboratively within teams to achieve business objectives.
Work History
Insurance Account Representative
5 Years 2 Months- Developed long-term relationships with new and existing clients to foster loyalty and retention
- Contacted prospective clients to assess and address their insurance needs
- Managed client accounts by updating information and processing requests, making changes, taking payments
Insurance Account Representative
10 Months- Quoting and selling: Provide premium quotes and help clients enroll or purchase coverage.
- Policy service after sale: Handle changes like address updates, adding/removing drivers, beneficiaries, or policy upgrades.
- Building client relationships: Maintain records, answer questions, and provide ongoing support.
Ambassador
5 Years 7 Months- Engaged customers to address financial needs and provide tailored solutions
- Supported customers with cash handling and service needs across the branch
- Ensured compliance with audits and security policies in alignment with banking regulations
Education
High School Diploma
Certification
Insurance-Property and Casualty, Life and Health
Timeline
Insurance Account Representative
State Farm
06.2021 - CurrentRead More
Insurance Account Representative
State Farm
07.2020 - 05.2021Read More
Ambassador
Capital One
11.2014 - 06.2020Read More
Nova Southeastern University
High School Diploma
Read More