Kristen Pensula

• Maintain cash inventory, ensuring accurate balancing of the vault in compliance with all cash control policies and procedures.
• Perform daily, weekly, bi-weekly, and monthly deposit.
• Daily tasks of issuing and collecting tills and processing returns.
• Perform upkeep maintenance on equipment in office and on coin operated equipment on Zoo grounds.
• Maintain appropriate levels of coin and cash for each season
• Distribute and record petty cash, secure valuable lost and found items, assist with membership drive turn-ins.
• Assist in training new tellers and act as lead of the department in the absence of the Revenue Control Manager.

● Provide clerical support for the school front office

● Update budget spreadsheets, word processing, file documents, duplicate and distribute information, answer telephone and greet office visitors, and perform a variety of other clerical duties per the principal

● Interface directly with customers to process deposits, transfers, withdrawals, and other transactions in accordance with bank policies and procedures

● Perform over the phone transactions and help with questions and concerns

• Maintain cash inventory, ensuring accurate balancing of the vault in compliance with all cash control policies and procedures.
• Perform daily and weekly deposits.
• Daily tasks of issuing and collecting tills and processing returns.
• Perform upkeep maintenance on equipment in office and on coin operated equipment on Zoo grounds.
• Distribute and record petty cash, secure valuable lost and found items, assist with membership drive turn-ins.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.