Kristen Sewer
Mobile
Summary
To begin a position with a positive company where my academic skills and experience will make a contribution.
Overview
20
20
years of professional experience
Work History
Substitute Teacher
Mobile County Public School System
Mobile, AL
01.2026 - Current
- Delivered engaging lessons across diverse subjects to maintain student interest and participation.
- Implemented classroom management techniques to foster a positive learning environment.
- Adapted lesson plans in real-time based on student needs and comprehension levels.
- Collaborated with teachers to support instructional goals and enhance student understanding.
Uber Eats Driver
Uber Eats
Mobile, AL
11.2025 - Current
- Delivered food efficiently while adhering to safety and quality standards.
- Navigated routes using GPS technology to optimize delivery times.
- Communicated effectively with customers to ensure satisfaction and address concerns.
- Maintained vehicle cleanliness and performed routine maintenance checks.
Dog Grooming Assistant
Kuddles N Kisses
Bayou La Batre, AL
02.2025 - 11.2025
- Supported lead groomers with breed-specific grooming techniques to enhance overall service quality.
- Assisted in bathing, drying, and grooming dogs to maintain cleanliness and hygiene standards.
- Educated pet owners on proper care techniques and post-grooming maintenance for their pets' well-being.
- Maintained grooming tools and equipment, ensuring compliance with safety protocols and operational efficiency.
Lot Attendant
All Star Recovery
Theodore, AL
07.2018 - 12.2020
- Facilitated signing of paperwork by transporters and debtors to ensure compliance and accountability, customer service, Managed distribution of program keys to authorized personnel, Cleared personal property from vehicles to prepare for new inventory personal property from vehicles, do weekly inventory of vehicles on lot
- Organized vehicle inventory to streamline retrieval processes and improve operational efficiency.
- Conducted thorough inspections of vehicles to ensure compliance with safety standards and company policies.
- Assisted in loading and unloading vehicles, ensuring proper handling of equipment and materials.
Accounting Clerk
SKCO Automotive
Mobile, AL
01.2017 - 08.2017
- Processed customer payments accurately, post invoices, auction, collections, customer service, answer phones, faxing, filing, send letters, and work with customers to resolve outstanding balances on car payments.
- Processed invoices and reconciled discrepancies to ensure accurate financial records.
- Maintained general ledger entries, ensuring compliance with accounting standards and protocols.
- Assisted in month-end closing processes, including journal entries and account reconciliations.
Med Clinic Assistant
Singing River Services
Gautier, MS
10.2015 - 05.2016
- Assisting doctor, weighing patients, going over patients up to date medications and information, Facilitated document transmission by fax to ensure timely communication with clients and colleagues., copying, filing taking phone calls, and keeping doctor’s daily log.
- Utilized MS Word, PowerPoint, and Excel for documentation and presentation needs.
- Managed patient scheduling and appointments to optimize clinic workflow.
- Assisted healthcare providers with patient intake, ensuring accurate medical records.
- Coordinated communication between patients and staff to enhance service delivery.
Claims Analyst
Warranty Corporation
Mobile, AL
06.2014 - 03.2015
- Customer service, worked claims helping customers to resolve vehicle issues, if not covered under insurance policy helping customer come to a resolution, taking payments, headset environment, Sent and received faxes to communicate important information., Organized and maintained filing system for easy access to documents., Executed copying tasks to produce necessary documents for records., and Managed the process of sending letters to customers and stakeholders..
- Analyzed warranty claims to determine eligibility and compliance with policy guidelines.
- Collaborated with cross-functional teams to streamline claims processing workflows.
- Reviewed and interpreted warranty contracts to ensure accurate claim assessments.
Phone Researcher
Research Strategies
Mobile, AL
01.2014 - 07.2014
- Conducted phone surveys to gather customer feedback, work various projects, Document call details, headset environment
- Designed and executed research methodologies to gather data insights.
- Analyzed complex datasets to identify trends and inform strategic decisions.
- Collaborated with cross-functional teams to enhance research project outcomes.
Customer Service Associate
Belk
Mobile, AL
10.2012 - 12.2012
- Handled gift wrapping, processed payments, managed the cash drawer, and transferred calls to departments.
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Facilitated seamless transactions by utilizing point-of-sale systems efficiently and accurately.
- Maintained product knowledge to assist customers with informed purchasing decisions.
Insurance Recovery Specialist
SSI Group
Mobile, AL
01.2007 - 09.2008
- Insurance recovery, collections, researched ins claims to come to a resolution whether it be self pay, ins being filed, lawsuit, etc.; Collaborated with insurance companies and Medicaid to research claims while providing customer service in a call center environment, handling payments, and managing communications.
- Managed claims processing to recover funds from insurance companies efficiently.
- Analyzed policy documents and claim submissions for accuracy and compliance.
- Coordinated communication between clients and insurers to resolve disputes effectively.
Education
Associate of Science - General Education
Bishop State Community College
Mobile, AL12-2004
Skills
- Classroom management
- Student engagement
- Positive reinforcement
- Behavior management
- Classroom organization
- Relationship management
- Relationship management
Timeline
Substitute Teacher
Mobile County Public School System
01.2026 - Current
Uber Eats Driver
Uber Eats
11.2025 - Current
Dog Grooming Assistant
Kuddles N Kisses
02.2025 - 11.2025
Lot Attendant
All Star Recovery
07.2018 - 12.2020
Accounting Clerk
SKCO Automotive
01.2017 - 08.2017
Med Clinic Assistant
Singing River Services
10.2015 - 05.2016
Claims Analyst
Warranty Corporation
06.2014 - 03.2015
Phone Researcher
Research Strategies
01.2014 - 07.2014
Customer Service Associate
Belk
10.2012 - 12.2012
Insurance Recovery Specialist
SSI Group
01.2007 - 09.2008
Associate of Science - General Education
Bishop State Community College